The digital platform aims to address the full spectrum of seafarer health and wellbeing with direct 24/7 access to medical expertise and mental health support. The 24/7 helpline is staffed by qualified doctors and clinical phycologists.
Marinos Kokkinis, managing director of OneCare Solutions, said access to a wide range of medical specialists is crucial in the effort to ensure the health and well-being of crews. “Being at sea should not be a reason why seafarers cannot access the same services and care they would seek on land,” he said.
“OneCare Solutions brings together an extensive network of specialists and experts and offers ship managers, operators and owners the peace of mind that whatever health issue arises on board, we have specialists who can deal with it immediately.
Seafarers will have access to holistic wellness programs and public health specialists, as well as tailored training related to mental health through an e-learning platform (OneLearn Global). Additional support for training related to physical health problems is underway and will further improve the service offer.
OneCare Solutions provides deep medical expertise, and its health and wellness services can improve medical access and minimize health risks, leading to proactive interventions and a decrease in overall illness. This includes referrals and unnecessary expenses ashore. It also offers drug and alcohol testing as well as a medical inventory management solution allowing vessels access to vital medical supplies and ensuring that each vessel remains compliant with the requirements of the registered flag state. .
According to a recent report by the International Maritime Health Association, one in five ships are forced off course for medical reasons, costing the industry more than $168 million.