A care home near Rugby is in need of urgent improvements after being deemed inadequate by inspectors.
The Care Quality Commission (CQC) report has just been released after visiting Thurlaston Meadows in July.
He has now been placed in special measures after failing to improve after the last report.
Concerns about the safety of residents have been raised.
It said: “People’s experience of using this service and what we found The service provider’s governance systems, management and oversight were inadequate. They had failed to improve the quality and safety of service and were not efficient.
“Care plans did not always include risk mitigation plans for people with specific health conditions, or guidance for staff on how to care for people safely. Events that challenged life safety were not always identified or appropriately managed to ensure life safety in a timely manner.
The report also states that “systems and processes to protect people from the risk of abuse were not always effective” and that “people’s medications were not always administered as prescribed and stored safely”. .
He said staff lacked training and had ‘limited understanding and did not always act in accordance with the principles of the Mental Capacity Act
He said staff helped people engage in a range of activities they enjoyed and people felt empowered to raise concerns with staff.
However, the complaints were not handled in accordance with the provider’s policy, the report said.
People were generally positive about the food provided, but some people might not have the right amount of fluids to meet their needs.
The last note of this service published in April 2020 was to be improved.
The supplier developed an action plan, but the last inspection revealed that the supplier continued to violate regulations.
Thurlaston Meadows Care Home is a family care business providing residential care and support to up to 45 residents.
The rugby announcer is still waiting for the house to respond to the findings.