GambleAware released NGTS 2021-22 statistics

GambleAwarea British charity that helps people with gambling problems, published the National Gambling Processing Service (NGTS) annual statistics for the period 2021-22. The results show that the service is very effective in helping people overcome their addiction.

NGTS remains an efficient processing service

As announced by GambleAware, statistics show that NGTS is still a quick and effective way for people to control their gambling habits. The charity reported that 7,072 people received treatment between April 2021 and March 2022.

According to official data, 92% of people who completed the entire treatment showed a significant improvement in their Problem Gambling Severity Index score. Additionally, 86% of people who attended all treatment sessions emphasized their gambling behavior less. About a third of all people who attended NGTS sessions (30%) failed to complete the treatment. entire treatment. As an indication, a complete treatment lasts about ten weeks.

Pointing to other facts, GambleAware noted that 57% of referrals came from the National Gambling Helpline. However, only 26% of them were self-referrals. Half of all people who used the service made an appointment within five days of first contact with the NGTS. 75% made an appointment within 12 days.

Unsurprisingly, most people who contacted the NGTS preferred to play online. GambleAware noted that these gambling products tend to appeal to a younger audience, which is why young people are often more vulnerable to harm. Additionally, a growing number of women have contacted the service to report that they have been affected by someone else’s behavior.

CEO Osmond is encouraged by the results

Zoe Osmond, CEO of GambleAware, spoke about the results. She said the results are extremely encouraging as they show that NGTS continues to improve the lives of problem gamblers. She added that it is good to see fewer people needing more advanced treatment and more people contacting the helpline.

Osmond noted that no one is immune to the harms of gambling, which is why it is important to educate people about the treatment services available to them and to encourage problem gamblers to use them.

We remain committed to working closely with our partners to understand how we can further optimize adoption and retention. We also recognize the urgent need to raise awareness of the service and improve access to it for all populations and people likely to benefit from treatment.

Zoë Osmond, CEO, GambleAware

The current report follows a previous report this showed that even people who fail to complete the entire treatment still experience some relief.